Emergency Repair – Little to No Water Pressure

Date: October 31, 2023

Inframark is making an emergency repair in Cinco Ranch along Summerside Dr. As a result, customers in the area may experience little to no water pressure during this time. 

Our crews will be diligently working on this over the next couple of hours to complete the repair and have service restored. We apologize for any inconvenience and thank you for your patience.

Cinco MUD No. 7 Stage 1: Mild Drought Notice

Cinco MUD No. 7 has been placed in the “Stage 1: Mild Drought” stage of its Drought Contingency Plan. In this stage, residents are asked to voluntarily reduce water consumption whenever possible. Please try to remain conscious of your water usage while we all proceed through this together. Every drop counts!

  • Even numbered addresses are requested to limit irrigation to Sundays and Thursdays.
  • Odd numbered addresses are requested to limit irrigation to Saturdays and Wednesdays
  • Irrigation should only be done between the hours of midnight at 10 am or between 8 pm and midnight on designated watering days.

Listed below are some of the many steps that all residents of our community can easily do to reduce consumption.

Ways to Conserve Water in the Yard

  • Use a broom, not a water hose, to clean driveways and sidewalks.
  • When your kids want to cool off, use the sprinkler were your lawn needs it most.
  • Set a timer to remind you when to turn off the sprinklers. A running hose can let out up to 10 gallons of water per minute.
  • Water during the early morning or evening hours since evaporation losses will be up to 60 percent higher during the day.
  • Put a layer of mulch around trees and plants. Mulch will slow evaporation of moisture while discouraging weed growth.

Ways to Conserve Water in the Bathroom

  • When running a bath, plug the bathtub before turning on the faucet. Then, adjust the temperature as the water is running.
  • Better yet, take five-minute showers instead of baths. A full bathtub requires up to 70 gallons of water. If you keep your shower under five minutes, you will save up to 1,000 gallons per month.
  • Turn off the water while brushing your teeth and you can save up to four gallons per minute. That equals 200 gallons per week for a family of four.
  • Check faucets and shower heads for leaks and make sure you turn them off tightly after each use. One drip every second adds up to five gallons per day. Install aerators and flow reducers in sinks and shower faucets.
  • Test your toilets for leaks – toilet leaks can be silent! A good way to check is by putting food coloring in your toilet tank – if it seeps into the bowl without flushing, then there is a leak that needs fixing

Ways to Conserve Water in the Kitchen

  • Use your dishwasher- it uses less water than washing dishes by hand. Make sure it is a full load before starting a cycle, and you will save up to 1,000 gallons a month.
  • If you have to wash a few pots by hand rinsing, turn the water off when you are not rinsing. Better yet, instead of running the water while you scrub the pots and pans, soak them in soap and water.
  • Use a designated water bottle or glass to refill all day, allowing you to cut down the number of glasses to wash.
  • Defrost food in the refrigerator rather than running it under the faucet. Cook food in as little water as possible to conserve water and retain more nutrients.
  • If you accidentally drop ice cubes, place them in a house plant instead of tossing them in the sink.

Ways to Conserve Water in the Laundry

  • Wash only a full load when using an automatic washing machine (32 to 59 gallons are required per load).
  • Use the lowest water-level setting possible on the washing machine for light or partial loads.

Water Pressure Issues

Cinco Ranch Residents – We are aware of the pressure issues in your District. Inframark is working diligently to restore pressure as soon as possible.

Freezing Weather Notification

Winter weather and freezing temperatures are expected this week across Texas. The National Weather Service is forecasting widespread freezing temperatures on Friday and Saturday morning (12/23 – 12/24). In such conditions, it is imperative to protect the “Four P’s”: People, pets, pipes and plants.

People

  • Keep warm, stay inside if possible.
  • If you need to go out, dress in layers and wear hats, gloves and an appropriate coat.
  • Avoid overexertion, as cold weather puts added strain on your body.

Pets

  • Bring pets inside, and move other animals or livestock to sheltered areas.
  • Keep adequate food and water available.

Pipes

  • Disconnect outdoor hoses, drain and store in protected area.
  • Wrap exposed faucets and pipes – including those outside the house or in unheated crawl spaces, attics, garages and other areas.

Plants

  • Bring potted plants inside or store in garage near interior wall to provide extra warmth and protection from wind.
  • For cold-sensitive outdoor plants, put down extra mulch and consider covering with a cloth fabric of some kind to shield the plants from wind and frost.

Additionally, if you have an irrigation system, turn off the water to the system at your backflow preventer and then drain the system so your irrigation pipes and sprinkler heads are not damaged.

As it pertains to the dripping of faucets, we are asking and advising our residents and customers NOT to drip their faucets. This could cause a dip in water pressure at your facility. If you reside within the greater Houston area and are part of the Regional Water Authorities (West Harris County Regional Water Authority, North Fort Bend Regional Water Authority, North Harris County Regional Water Authority), or receive water from the City of Houston, dripping faucets will put a strain on the system resulting in low pressure or even depleting the water system.

The following sites can also be used as a source of information and to keep you updated:

No Boil Water in Effect for Cinco MUD 7

There is no boil water notice in effect for Cinco Ranch residents or businesses.  The City of Houston has issued a Boil Water Notice for their water system and other systems effected by the City’s issue. While local media (and social media) are reporting boil water notices for the City and those other Water Districts in our area, these notices do not pertain to any Cinco Ranch receivers, as the Master District maintains independent water production facilities. Again, Cinco Ranch is not currently under a Boil Water Notice.

In the event a Boil Water Notice needs to be issued for our community, notification will be provided. For immediate and up-to-date 24/7 information, you can always reach out to Inframark 24-hour Customer Service line at 281-398-8211.

Water Wise Fest

Please join us tomorrow, November 5th for a special water conservation event hosted by the Cinco MUDs at Central Green at LaCenterra from Noon-3pm. Events for the kids, including touring the NFBWA Mobile Learning Lab, and giveaways for kids and adults!

Efforts in Water Conservation

At the end of May, the North Fort Bend Water Authority recognized Cinco MUD #7 for it’s outstanding efforts in water conservation for 2021. The Authority presented this personalized stepping stone to the Board of Directors to share with the community. The stone will be placed along the walking trail along the bayou for all to see!

The District’s water conservation efforts continue in 2022 with our public education program and by participating in additional programs in conjunction with the Authority. You can check out our website to find other ways to save water…and money!