Why You Should NOT Flush Wipes

Did you know that some paper products and wipes are advertised as “flushable” but are not!

Sure, they will flush down, but they do not flush out. Instead, they get caught in sewer lines, pumps, filters, and screens at the sewer plant. This results in costly repairs or cleanup!

You have control to prevent these repair expenses by simply not flushing wipes, paper towels, hygiene products, and other items into the sewer system.

Emergency Repair – Little to No Water Pressure

Date: October 31, 2023

Inframark is making an emergency repair in Cinco Ranch along Summerside Dr. As a result, customers in the area may experience little to no water pressure during this time. 

Our crews will be diligently working on this over the next couple of hours to complete the repair and have service restored. We apologize for any inconvenience and thank you for your patience.

Water Pressure Issues

Cinco Ranch Residents – We are aware of the pressure issues in your District. Inframark is working diligently to restore pressure as soon as possible.

Get Paid to Give Us an Upgrade

You have the opportunity to receive a credit towards your water bill when you purchase and install high efficiency appliances or water saving items for your landscape! Items range from nozzles on sprinkler heads to the clothes washer in the laundry room.

Visit www.nfbwa.com/resident-rebate for more information.

No Boil Water in Effect for Cinco MUD 7

There is no boil water notice in effect for Cinco Ranch residents or businesses.  The City of Houston has issued a Boil Water Notice for their water system and other systems effected by the City’s issue. While local media (and social media) are reporting boil water notices for the City and those other Water Districts in our area, these notices do not pertain to any Cinco Ranch receivers, as the Master District maintains independent water production facilities. Again, Cinco Ranch is not currently under a Boil Water Notice.

In the event a Boil Water Notice needs to be issued for our community, notification will be provided. For immediate and up-to-date 24/7 information, you can always reach out to Inframark 24-hour Customer Service line at 281-398-8211.

Water Wise Fest

Please join us tomorrow, November 5th for a special water conservation event hosted by the Cinco MUDs at Central Green at LaCenterra from Noon-3pm. Events for the kids, including touring the NFBWA Mobile Learning Lab, and giveaways for kids and adults!